Transferable skills for working with AI

Audience exposure level - Level 1: Never used AI

This workshop explores the core human skills that enable effective work with AI across a range of tools and workplace contexts. Aimed particularly at administrative and operational staff with limited confidence or experience in using AI, the session focuses on the transferable skills that participants already use in their work, including breaking a problem down, questioning, reflection, review, and judgement. Through practical case studies, a hands-on workshop, and structured reflection, participants will develop greater confidence in applying these skills when working with AI in everyday tasks.

Session structure:

• 30 minutes Case studies and examples,
• 60 minutes: Practical workshop
• 30 minutes: Reflection and skills mapping

Objectives

• Recognise the human skills that underpin effective work with AI
• Apply breaking a problem down to structure workplace tasks more clearly
• Use questioning and curiosity to improve the quality of AI-supported work
• Reflect on and adapt their approach when using AI
• Evaluate outputs for relevance, quality, and appropriateness
• Exercise judgement about when and how AI can be used effectively
• Transfer these skills across different workplace tasks and AI tools