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Improving communications and tracking career progression with AI

User Case Study

Becca Chesworth, Digital Communications Officer, Keble College

Becca Chesworth has mostly been using ChatGPT Edu for improving and reviewing her writing. Before using it, she would spend much more time and energy drafting and finalising text, and relying on limited services like Grammarly for grammar checks. She also sought more peer input for support with content and tone. Now, she can generate and refine social media captions, enhance the tone of articles, check newsletter entries, create article blurbs, and improve the structure of new communications documents more quickly and without needing as much support from others. This has also increased Becca’s confidence that she can produce work to the standard she wants and needs. 

Alongside this, Becca created a custom GPT to track her own career and skill progression. By uploading a daily work diary, she can identify the hard and soft skills she has demonstrated each week and spot areas of her job description that may not be reflected in her recent work. This has helped Becca to recognise skills she might otherwise have overlooked. It has given her a clearer picture of where any gaps might be. She uses the custom GPT option to generate weekly summaries less often but when she does, it provides a useful starting point for reflecting or writing about her progression. Overall, this has made her self-reflection easier and more comprehensive. 

Becca has learned that ChatGPT is most effective for her when she provides it with an existing starting point like a draft. It works best for generating ideas, refining content and improving tone, rather than for producing text from scratch. Approaching the tool in this way has meant the final output she uses still feels primarily authored by her, whilst also saving her time and energy.