Kellogg and AI Learning Lectures: Revealing Unknown Unknowns: How to Use ChatGPT as a Strategic Mirror

This event is part of a series, “Kellogg and AI Learning Lectures”, which is organised by Kellogg College and the AI Competency Centre at Oxford. Open to all Oxford University staff and students, these sessions are designed to boost understanding of developments in AI and build confidence in using emerging technologies.

Most people use ChatGPT to answer questions – but the real breakthrough comes when you use it to ask the ones you are not thinking to ask. This session, led by Anders Reagan (an AI Consultant at the AI Competency Centre), explores how to turn ChatGPT into a powerful tool for surfacing blind spots, forgotten commitments, unspoken tensions, and high-impact opportunities hiding in plain sight. By configuring custom instructions, enabling memory, and loading it with rich institutional context—meeting transcripts, project docs, scattered notes – you can prompt the model to elevate patterns, contradictions, and insights you and your team may be overlooking. We will dive into techniques for using ChatGPT to conduct pre- and post-mortems, detect strategic drift, trace recurring themes across months of discussion, and surface priorities that have quietly fallen through the cracks. This is about using AI not to replace thinking, but to deepen it.